CSR

CSR

Corporate Social Responsibility

CSR – Corporate Social Responsibility

At LQS (Logistics Quality Services) we understand Corporate Social Responsibility as a firm commitment to the economic, social and environmental development of the communities in which we operate.

Our business decisions are guided by principles of sustainability, respect for people, ethics and transparency, with the aim of generating value for both our customers and society at large.

Over recent years we have evolved as a company, expanding our reach and improving our processes to offer value-added services, without losing sight of the values that define us: excellence, proximity, integrity and commitment to the environment.

Environment

e work to reduce the environmental impact of our operations through route optimisation, reduction of empty running, use of AdBlue and responsible waste management.

Our facilities incorporate energy efficiency solutions and renewable energies, such as the installation of photovoltaic panels at our warehouse in Alcalá de Henares.

Furthermore, we hold UNE-EN ISO 14001:2015 certification which endorses our commitment to sustainability.

Customers and Suppliers

Our goal is to always offer the highest quality of service, maintaining active listening and continuous monitoring of customer satisfaction. We are committed to personalised management and agile incident resolution, anticipating future challenges with tailored solutions.

We work exclusively with approved suppliers and subcontractors who share our standards of quality, legality and social responsibility, thus ensuring an ethical and reliable supply chain. Additionally, UNE-EN ISO 9001:2015 certification supports our management system, ensuring efficient, controlled processes oriented towards continuous improvement.

People

People are the driving force of LQS. We are committed to stable and quality employment, equal opportunities, work-life balance and continuous training. More than 80% of our workforce has permanent contracts and we foster a participative environment.