Privacy Policy

Logistics Quality Services, S.L. (LQS) hereby informs users of the website  https://w3.lqs.es of its Privacy Policy and describes what data it collects, how it uses it, users’ options in relation to this data, their rights, the security of their data, commercial communications and the modification of the privacy policy.

In the processing of personal data, LQS guarantees compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council relating to the protection of natural persons. This regulation aims to guarantee and protect, with regard to the processing of personal data, public freedoms and the fundamental rights of natural persons and, in particular, their honour and personal and family privacy.

Use of the website https://w3.lqs.es and any of the services incorporated in the website implies acceptance of the conditions set out below.

However, LQS reserves the right to modify this Data Protection Policy at any time, in order to adapt it to legislative developments or changes in its activities.

LQS guarantees at all times full and complete compliance with the obligations set out by data protection and information society services regulations, as well as any other Law or regulation that complements or replaces the foregoing.

Data Controller

Personal data collected through the Website https://w3.lqs.es, will be incorporated into a file under the responsibility of LOGISTICS QUALITY SERVICES, S.L., a Spanish company with registered office at Calle Alejandro Goicoechea, 1, 28806 Alcalá de Henares, Madrid, with Tax ID number: B82707365, email: info@lqs.es

Purpose of Processing and Data Quality

Users are informed that the personal data requested in our forms or that may be provided to us via email addresses will be included in our personal data files, for which LQS is responsible and the data controller.

All data collected will be processed with due confidentiality in accordance with current regulations on the protection of personal data, under Regulation (EU) 2016/679 of the European Parliament and of the Council. Our files are registered with the General Registry of the Spanish Data Protection Agency.

This website is governed by the regulations exclusively applicable to the Spanish State, to which both national and foreign persons who use this website are subject.

The data we request is appropriate, specific and necessary for the purpose for which it is collected, and will not be used for any purpose other than that for which it has been provided.

Unless expressly indicated otherwise, it will be considered necessary to complete all fields in the form. The data provided by the user must be true, accurate, complete and up to date.

The user shall be solely responsible for any damage or loss, direct or indirect, caused to TCQ Group or any third party by completing the forms with false, inaccurate or third-party data.

Our website obtains personal data through the reception of forms and by email, for the following purposes:

Management of LQS users to respond to their request for information and provision of the services offered. In accordance with Article 6, paragraph 1, subparagraph 1, letter a of the GDPR, if we have previously obtained your express consent to subscribe to our newsletter, we will use the data necessary to send commercial communications in accordance with said consent. You may unsubscribe from the newsletter at any time by sending a message to our contact address described here or by clicking on the link provided for this purpose in the email containing said commercial communication. After unsubscribing we will block your email address for this use, provided that you have not given your express consent for the data to continue to be used, or we reserve the right to continue using your data in cases permitted by law and which we inform you about in this document.

Information Collection

We collect information that belongs to two general categories:

Information You Provide to Us 

LQS collects and requests certain personal data for the use and proper functioning of the website. Without this data, it may not be possible to provide all requested services.

  • When registering or completing a form on the website, certain information such as name, surname, email address, etc. will be required.
  • You may choose to provide us with more information when completing a contact form, or when contacting us directly via the email address.

Information We Collect from Third Parties

When you access our website, we collect information about the functions you have used, how you have used them and what devices you use to access our services. Continue reading to learn more:

  • Usage Information
    We collect information about your activity on our services. For example, how you use them (e.g., date and time you log in, functions you use, searches, clicks, adverts you have clicked on).
  • Device Information
    We collect information about the device you use to access our website, including hardware, operating system and its version, unique device identifiers and mobile network information.


User Rights

The User may exercise the rights of access, rectification, erasure, objection, portability and restriction by contacting LQS at the email address info@lqs.es, proving their identity with a scanned copy of their ID card or equivalent document, and specifying the right they wish to exercise.

LQS informs its Users of the possibility they have to file a complaint with the Spanish Data Protection Agency in the event they believe they have not obtained the correct assistance in exercising the rights mentioned in this section.

How Do We Protect Your Personal Information?

We are committed to protecting your personal information. We use appropriate technical and organisational measures to protect your personal information and your privacy, and we review these measures periodically. We protect your personal information through the use of a combination of physical and IT or logical security controls, including access controls that restrict and manage the way your personal information and personal data are processed, managed and administered.

Retention Period

The User’s personal data will be actively processed by LQS as long as they do not exercise their right to erasure.

In the event of exercising their right to erasure, their data will be blocked and kept in a restricted manner at the disposal of the competent authorities for a period of 5 years to address any potential liabilities arising from the processing.

Applicable Law and Jurisdiction

The applicable law in the event of dispute or conflict of interpretation of the terms that make up these Terms of Use, as well as any matter related to the Portal services, shall be Spanish law.

For the resolution of any controversy that may arise from the use of the Portal and its services, the parties agree to submit to the jurisdiction of the Courts and Tribunals of the city of Madrid (Spain), and their hierarchical superiors, with express waiver of any other jurisdiction they might have and which is different from those mentioned.